Booking Confirmation PCS train throughout PCS will confirm in writing the course date, time and venue. In the case of training courses taking place off PCS premises, a location map and directions will be provided. PCS will provide lunch and refreshments for all full-day courses taking place at our premises. A menu will be provided to ensure that special dietary requirements are catered for.
Payment Once you have placed your booking with PCS, an invoice will be raised. All courses are subject to VAT being added. Normal practice will be that payment should be made 10 days prior to the course start date. Electronic Payments can be made upon invoice. Alternatively. Cheques can be made payable to “PCS Ltd”.
Cancelling Courses All cancellations to be made in writing. Please email firstname.lastname@example.org If you provide more than 1 month’s notice - there will be no charge. Less than two week’s notice – 50% course charge Less than one week’s notice – 75% course charge Less than 48 hours notice or if no notice is given and the delegate fails to attend the course – 100% course charge.
Transferring With scheduled courses, as long as one week’s notice is given there will be no charge for transferring onto another course at the same price grade. PCS will always try and accommodate the transfer without charge.
If PCS Cancel or Transfer? In the highly unlikely event that this may happen, PCS will provide alternative solutions for the training to take place or for a full refund to be given. PCS strive constantly to improve our training courses content and materials, and for this reason we reserve the right to alter course contents without prior notice.