At Pringle PCS, we pride ourselves on offering a wide range of support services to ensure your business operates efficiently and securely. Here’s an overview of all the services we provide as part of our contracted support package:
Comprehensive IT Support
Pringle PCS provides server failure resolution services to diagnose and address issues promptly, minimizing downtime and ensuring your operations run smoothly. Our team of experts specializes in both physical and virtual server environments, delivering proactive monitoring and solutions to prevent future failures.
We offer comprehensive data backup and recovery services to keep your business-critical information safe. Regular automated backups ensure data security, while secure storage solutions comply with industry standards. In the event of data loss, our rapid recovery services restore operations with minimal disruption to your business.
For businesses without an in-house IT team, Pringle PCS can become your IT department, managing everything from infrastructure to software. Our full-scale IT management services provide a complete solution for businesses needing dedicated IT expertise.
If you already have a network support team, we can assist or upskill your existing team. Our engineers collaborate with your team to provide additional expertise and guidance. We also offer tailored training programs to upskill your staff, empowering them with the knowledge and tools to handle network upgrades, maintenance, and security improvements independently.
Included Benefits for Contracted Support Clients
Gekko 365 Access
All contracted support clients receive complimentary access to Gekko 365, our comprehensive business management tool designed to streamline operations.
Discounted Training
- Up to 50% discounts on our IT, Business Skills, and First Aid courses.
- Team Building Activities: Additional discounts for team-building sessions to enhance collaboration and morale.
Our Key Support Services
Data Centre Solutions
Hosting and data management through our partnership with ANS.co.uk.
- Secure, ISO-accredited facilities to ensure your data remains protected and compliant.
- Scalable and reliable solutions for businesses of all sizes.
365 Administration
Comprehensive support for Microsoft 365, including:
- User account setup and permissions management.
- Outlook Exchange, Teams, SharePoint, and Azure integration.
- Proactive monitoring and issue resolution.
FortiGate & ESET Partners
Certified experts in cybersecurity and network solutions:
- FortiGate: Advanced firewalls, VPNs, and scalable network protection.
- ESET: Cutting-edge antivirus and endpoint protection for businesses and personal use.
- Exclusive Benefits: Discounted ESET antivirus solutions for work and home.
Website Hosting
Reliable and secure website hosting tailored to your business needs.
- Scalable hosting options with 24/7 monitoring and support.
CCTV & Alarm Systems
Installation, maintenance, and monitoring of CCTV and alarm systems.
- Solutions tailored for offices, retail spaces, and industrial environments.
- Remote monitoring capabilities for enhanced security.
Office 365 Support
End-to-end support for Office 365 services, including Word, Excel, PowerPoint, and SharePoint.
- Training and troubleshooting to ensure maximum productivity for your team.
Why Choose Pringle PCS?
- Comprehensive Solutions: From IT infrastructure to team development, we cover it all.
- 24/7 Support: Around-the-clock assistance to resolve issues promptly.
- Expert Team: Certified professionals in cybersecurity, IT management, and training.
- Client-Focused: Tailored services and discounts to meet your business needs.
Ready to Elevate Your Business?
Partner with Pringle PCS to enjoy unparalleled support services designed to enhance efficiency, security, and growth. Contact us today to learn more about our offerings and how we can help your business thrive.