Business Skills Training | Selling On The Telephone
Title: Selling On The Telephone
Course Code: SSS04 | Duration: 1 Day

How can you boost your business sales without drastically increasing your marketing costs? The answer lies in the effective use of the telephone. The telephone is perhaps still the most cost-effective and efficient way of selling. Quick and direct, it saves valuable time for both salesperson and customer.

Who Should Attend Selling On The Telephone Training?

If you are a telesales operator, or have to use the telephone a lot to call clients; or if you want to increase your sales, appointments and promotion on the phone, this is the workshop for you.

Benefits From Attending The Training

Differentiate your product and company from the rest
Learn how to plan out your calls before you make them
Determine opportunity areas for adding value to a customer's business

Course Content

Personal qualities required
The advantages of telephone selling
Planning the sales call
How to communicate on the telephone
Where to obtain leads
Getting past the receptionist
Converting enquiries into orders
Questioning techniques
Matching benefits to needs
Overcoming objections