Business Skills Training | Negotiation And Influencing Skills
Title: Negotiation And Influencing Skills
Course Code: SSS03 | Duration: 1 Day

Negotiating Skills are not limited to the traditional forums of buyers and sellers or management and workforce representatives. They are used daily by almost everyone. By developing your teams’ negotiating skills, your organisation will benefit from a more confident, assertive and motivated workforce in addition to a more effective working relationship.

Who Should Attend Negotiation And Influencing Skills Training?

This course is designed to lead to practical skills to enable delegates to become competent and confident in their negotiations. Therefore anyone who wishes to improve their negotiation skills will benefit from attending.

Benefits From Attending The Training

How to plan and prepare a strategy for successful negotiations
Using effective negotiation skills and behaviours to gather information
Managing conflict and deadlock
How to influence and persuade both colleagues and clients
Develop the skills that earn attention, co-operation and trust

Course Content

What are negotiations?
Identifying the skills
Preparing to negotiate
Seeing the other side
Questioning and listening
Influencing strategies
Moving to agreement
Achieving the win-win situation