Business Skills Training | Effective Communication And Productive Meetings
Title: Effective Communication And Productive Meetings
Course Code: SSG09 | Duration: 1 Day

PA’s and Team Secretaries play a vital role in supporting managers and administrative teams. This course will help you develop your skills as well as increasing your knowledge and confidence in your role. The course is full of practical tips and workshops that will allow you to improve your existing organisational skills and identify an action plan for future development.

Who Should Attend Effective Communication And Productive Meetings Training?

Anyone new to the role of Personal Assistant or Team Secretary, who is looking to better understand the role and improve their confidence.

Benefits From Attending The Training

Understand how communication can influence and persuade others positively
How to create rapport and use body language
How to use of all the senses in communication
Understand behavioural flexibility
How to plan and prepare meetings

Course Content

Types of Communication (Written / Oral)
Communication in the Workplace
Breakdown Barriers to Effective Communication
To develop techniques for handling effective outcomes from meetings
Benefits of Good Communication
To emphasise the key aspects of effective preparation
Meeting structures and behaviours
To practice running meetings

Telephone: 0114 2813350 | Email: