Online Training | Conflict Resolution
Title: Conflict Resolution
Course Code: ONBS10 | Duration: 45 Minutes

This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.

Who Should Attend Conflict Resolution Training?

The course will equip participants with skills which will help them to diffuse potentially confrontational situations and deal with abusive people.

Course Content

The Causes and Symptoms of Conflict at Work
Resolving Conflict
The Five Conflict Modes
Using the Modes
Making Positive Outcomes
Telephone: 0114 2813350 | Email: